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Lupin Systems

Implementation and support

Software works better when your team is supported.

Move existing records, train the people doing the work and get direct help from a team that understands the products.

Discuss your implementation See how it works
Free
Structured Excel or CSV import
4
Steps from setup to everyday use
On site
Or online training
1:1
Support with product experts

Support at every stage

A practical route from setup to everyday use.

Four stages, each scoped with you before it starts. Scroll through to see what happens at each one.

  1. Scope

    Scope what you actually manage

    Start with a look at your current records, sites and users, so the move reflects how your organisation already operates rather than a generic template.

    • Review existing registers and spreadsheets
    • Agree what belongs in the new system
    • Map sites, users and access

  2. Migrate

    Bring structured data across

    Import of structured Excel or CSV data is free. The team reviews the source format with you first, so surprises surface before migration rather than after it.

    • Free structured Excel or CSV import
    • Format reviewed before anything moves
    • Manual entry scoped with you if needed

  3. Train

    Train the people doing the work

    Online sessions suit teams spread across locations; on-site training works where in-person delivery lands better. Administrators and field users can be trained separately.

    • Online or on-site delivery
    • Sessions for admins and field users
    • Run again as your team changes

  4. Support

    Keep direct access afterwards

    Once you are live, questions go to Lupin Systems rather than a generic help desk — the people who understand the products and the compliance work behind them.

    • Talk to product specialists
    • No layers of generic support
    • Help as your requirements grow

Data migration

Bring structured data with you.

Lupin Systems provides free import of structured Excel or CSV data. Before import, the team can review the format and help establish what belongs in the new system.

Structured import

Excel or CSV records imported free, with the format checked before anything moves.

Scoped manual entry

Where records must be keyed in by hand, the work is quoted with you first.

Training and support

Learn in the format that fits your team.

Use online sessions for distributed teams or arrange on-site training where in-person delivery is more useful — then keep talking to the same people once you are live.

Arrange training

Online training

Accessible delivery for teams working across multiple locations.

On-site training

In-person guidance in your own working environment.

Direct support

Product help from Lupin Systems, without layers of generic support.

Ongoing guidance

Come back for refreshers as your team and requirements change.

Services questions

What teams ask before getting started

Talk to us for advice tailored to your organisation, locations and current systems.

Is data import free?

Import of structured Excel or CSV data is free. The team will review the source format before migration.

When might migration be charged?

A charge may apply when records need to be entered manually rather than imported from structured data. This should be scoped before work begins.

Can training be delivered at our workplace?

Yes. Training is available both online and on site, depending on your team's needs.

See Lupin Systems in action

Plan a confident move to Lupin Systems.

Talk with us about your records, users, training needs and implementation priorities.

Start the conversation Call 1800 413 415
  • One record per site, not five
  • Audit-ready exports in a click
  • Onboarding in under two weeks